Shipping policy
Shipping Policy
Powbag aims to deliver your orders as quickly as possible. Below are the details of our shipping processes:
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- For custom-made items, this time may extend to 5-7 business days.
2. Shipping Regions and Delivery Times
- Domestic Shipping (Turkey): Delivery within 2-5 business days (depending on the courier).
- International Shipping: Delivery within 7-15 business days (depending on the courier and destination country).
- All shipments are handled by reliable carriers such as Navlungo, DHL, or FedEx.
3. Shipping Costs
- Domestic Shipping: Fixed shipping fee of 50 TL.
- International Shipping: Shipping fees are calculated based on the total weight of the order and the destination.
4. Customs and Taxes
- For international orders, any customs duties and taxes incurred are the responsibility of the customer.
- We recommend contacting your local authorities for detailed information on customs processes.
5. Tracking Your Order
- Once your order has been shipped, you will receive a tracking number.
- You can monitor the status of your shipment using this tracking number.
Contact Us
For any questions or concerns about shipping, feel free to contact us:
- Email: powbag@powbag.com.tr
- Phone : 09 05336126143